Confused? Ponder This

In a recent study by Deloitte, retailers were asked about their expectations for the retail store of the future.  Their response is a good indication of the fact that real estate planning is quickly evolving:

“In fact, three out of five respondents said they have no
idea what the store will look like in five years. Additionally,
nearly one in five believe that 15% of their sales will be
generated from channels that have not even been thought
of yet.”

Source: Deloitte’s Store 3.0TM Survey: The Next Evolution, September 2011

To get the link to download the report visit

Please give me your feedback on this blog!

After five months of weekly postings, I’d like to check in with the readers of this blog to see if it can be improved.

Please click on this link and complete the 3 question survey and list any topics you would like to see covered in future blog posts.

Thanks to everyone who has read these posts and especially to those who have offered comments.  The chain store world is changing faster all the time and finding the right blend of art and science in decision-making is crucial to survival and growth!


Jim Stone, Chain Store Advisors

And now, the rest of the story…

The retail marketplace is a complex system that is constantly changing and is full of surprises.  Sometimes these surprises are positive; and other times they are not!  It never ceases to amaze me how many different combinations of factors lead to success and failure in chain store performance. Complexity drives statistical models crazy (as well as the people who use them).  There seem to be as many exceptions as there are rules, and the best way to understand these exceptions is by listening to experts tell their stories about what happened.

AND NOW… I’m pleased to announce the unveiling of a new page in this blog:

“Site Selection Surprises – Stories from the Field”

Please click on the new page above for the rest of the story…