Better Stores Through Better People

Ray Kroc once said, “If we are going to go anywhere, we’ve got to have talent. And, I’m going to put my money in talent.”  McDonald’s Hamburger University graduates about 5,000 people per year.

Benjamin Franklin said, “If a man empties his purse into his head, no man can take it away from him. An investment in knowledge always pays the best interest.”

Training is recognized as essential in many areas of chain store operations.  The National Restaurant Association conducted its one millionth training class last month.  The NRA has been running its ServSafe Food Safety, ServSafe Alcohol,  ProStart curriculum,  ManageFirst, and other programs for the last 25 years.  (http://www.restaurant.org/pressroom/pressrelease/?ID=2137). Continue reading